| We at KV IT-Solutions Pvt. Ltd. realize that it is not easy and affordable for all business's / Society to staff a reliable and effective information technology department. Maintenance Contracts is most suitable to any small / medium-sized business / Society that does not require a full time technical support staff. With a Maintenance Agreement, you can afford the same support and technology expertise as a large corporation.
The Computer Hardware and Networking division of KV IT-Solutions Pvt. Ltd. Provides Annual Maintenances, Maintenance on Call Basis, Networking Support including Cable Laying etc. There are however, certain things that you must know about these contracts before you actually get into one.
At KV IT-Solutions Pvt. Ltd., we work to help people and to deliver strategic and cost effective solutions to customers through high values, special skills, quality and productivity. Everything we do reflects this mission and the values that make it possible.
Our Values
As a company, and as individuals, we value:
- Taking on big challenges and seeing them through.
- Responsibility to customers, partners, and employees for
commitments, results, and quality.
- Dedicated to meet customer needs
- Work as a team to achieve common objectives
- Open communication
- Respect for every individual in the organization.
- Great service and reliable support at an affordable price.
Maintenance Contracts
If you are concerned about repair and maintenance costs, we offer annual maintenance contracts. Our highly skilled engineers install, maintain and repair of computers and related peripherals by Certified technicians can handle all critical problems . We offer two types of Annual Maintenance Services:
Non - Comprehensive AMC:
Non-comprehensive AMC includes repair & services only with cost of defective to be borne by the customer. ( cost of the spares required for maintenance / repair will be charged extra )
Comprehensive AMC:
Comprehensive AMC’s includes all parts except consumables like printer head , toner cartridges , CRT Tube , Hard Disk Media ettc..(Here, you are not charged separately for the labour or for the parts replaced).
In brief benefits are many:
- One low annual fee
- Certified Engineers
- Instant Support
- On-Site Repair
- One place for all computers need
- Expert consultations
- spare standbys
- Resident Engineers on affordable Fee
Why don't you get an annual maintenance contract with us and relax?
Sample
AMC Agreement ( Terms & Conditions for AMC )
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